Equipment category
Cables & connectors
CCS/NACS/CHAdeMO/J1772 cable IR and latch
Faults (32)
NACS-H03Cross-brand / Protocol · Cables & connectors solo+NACS thermal derate to zero
NACS thermal derate to zero on protocol: CSMS StatusNotification + connector LEDs shows NACS-H03. Techs see session abor…
ISO-H01Cross-brand / Protocol · Cables & connectorsFree sampleISO 15118 TLS cert expired
ISO 15118 TLS cert expired on protocol: CSMS StatusNotification + connector LEDs shows ISO-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CHA-H04Cross-brand / Protocol · Cables & connectors solo+CHAdeMO available current zero
CHAdeMO available current zero: charger or site equipment presents this pattern under load or on session start. Techs re…
CCS-H09Cross-brand / Protocol · Cables & connectors solo+SECC discovery wrong IP
SECC discovery wrong IP: charger or site equipment presents this pattern under load or on session start. Techs report in…
CCS-H08Cross-brand / Protocol · Cables & connectors solo+CP state B stuck
CP state B stuck: charger or site equipment presents this pattern under load or on session start. Techs report intermitt…
ISO-H02Cross-brand / Protocol · Cables & connectors solo+PnC contract authentication fail
PnC contract authentication fail: charger or site equipment presents this pattern under load or on session start. Techs …
CAB-STRAINSite stack (generic) · Cables & connectors solo+Strain relief broken
Strain relief broken on site-generic: Site LMS / breaker / skid local indicators shows CAB-STRAIN. Techs see session abo…
CHA-H03Cross-brand / Protocol · Cables & connectors solo+CHAdeMO vehicle contactor open early
CHAdeMO vehicle contactor open early: charger or site equipment presents this pattern under load or on session start. Te…
NACS-H04Cross-brand / Protocol · Cables & connectors solo+NACS PP open mid-session
NACS PP open mid-session: charger or site equipment presents this pattern under load or on session start. Techs report i…
CCS-H11Cross-brand / Protocol · Cables & connectors solo+EVSideCableCheck unknown error
EVSideCableCheck unknown error: charger or site equipment presents this pattern under load or on session start. Techs re…
ISO-H03Cross-brand / Protocol · Cables & connectors solo+Schedule renegotiation abort
Schedule renegotiation abort: charger or site equipment presents this pattern under load or on session start. Techs repo…
CCS-H10Cross-brand / Protocol · Cables & connectors solo+SessionSetup ResponseCode Failed
SessionSetup ResponseCode Failed: charger or site equipment presents this pattern under load or on session start. Techs …
CCS-H07Cross-brand / Protocol · Cables & connectors solo+PP resistor out of range
PP resistor out of range: charger or site equipment presents this pattern under load or on session start. Techs report i…
CHA-H02Cross-brand / Protocol · Cables & connectors solo+CHAdeMO connector lock fail
CHAdeMO connector lock fail: charger or site equipment presents this pattern under load or on session start. Techs repor…
ISO-H04Cross-brand / Protocol · Cables & connectors solo+CertificateInstallation rejected
CertificateInstallation rejected: charger or site equipment presents this pattern under load or on session start. Techs …
CHA-H01Cross-brand / Protocol · Cables & connectorsFree sampleCHAdeMO CAN timeout
CHAdeMO CAN timeout on protocol: CSMS StatusNotification + connector LEDs shows CHA-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H06Cross-brand / Protocol · Cables & connectors solo+Welding detection trip
Welding detection trip: charger or site equipment presents this pattern under load or on session start. Techs report int…
CCS-H05Cross-brand / Protocol · Cables & connectors solo+Power delivery stops at CurrentDemand
Power delivery stops at CurrentDemand: charger or site equipment presents this pattern under load or on session start. T…
CCS-H04Cross-brand / Protocol · Cables & connectors solo+Precharge voltage mismatch
Precharge voltage mismatch on protocol: CSMS StatusNotification + connector LEDs shows CCS-H04. Techs see session abort …
CCS-H03Cross-brand / Protocol · Cables & connectorsFree sampleCable check isolation fail
Cable check isolation fail on protocol: CSMS StatusNotification + connector LEDs shows CCS-H03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CAB-PINSite stack (generic) · Cables & connectors solo+CCS pin burnt
CCS pin burnt on site-generic: Site LMS / breaker / skid local indicators shows CAB-PIN. Techs see session abort or stal…
CCS-H02Cross-brand / Protocol · Cables & connectors solo+SDP failed — SECC not responding
SDP failed — SECC not responding on protocol: CSMS StatusNotification + connector LEDs shows CCS-H02. Techs see session …
CAB-LATCHSite stack (generic) · Cables & connectors solo+Latch microswitch false open
Latch microswitch false open on site-generic: Site LMS / breaker / skid local indicators shows CAB-LATCH. Techs see sess…
VEH-X03Cross-brand / Protocol · Cables & connectors solo+NACS native vehicle on CCS1-only dispenser
NACS native vehicle on CCS1-only dispenser: charger or site equipment presents this pattern under load or on session sta…
CCS-H01Cross-brand / Protocol · Cables & connectorsFree sampleCCS SLAC timeout
CCS SLAC timeout on protocol: CSMS StatusNotification + connector LEDs shows CCS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
VEH-X02Cross-brand / Protocol · Cables & connectors solo+Legacy CHAdeMO only vehicles on CCS site
Legacy CHAdeMO only vehicles on CCS site: charger or site equipment presents this pattern under load or on session start…
CAB-IRSite stack (generic) · Cables & connectors solo+Cable IR insulation fail
Cable IR insulation fail on site-generic: Site LMS / breaker / skid local indicators shows CAB-IR. Techs see session abo…
VEH-X01Cross-brand / Protocol · Cables & connectors solo+Known vehicle profile needs CCS pause workaround
Known vehicle profile needs CCS pause workaround: charger or site equipment presents this pattern under load or on sessi…
NACS-H01Cross-brand / Protocol · Cables & connectorsFree sampleNACS handshake timeout on adapter path
NACS handshake timeout on adapter path on protocol: CSMS StatusNotification + connector LEDs shows NACS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
SEQ-01Cross-brand / Protocol · Cables & connectors solo+EVSE ready before vehicle CP ready race
EVSE ready before vehicle CP ready race: charger or site equipment presents this pattern under load or on session start.…
CAB-NACSSite stack (generic) · Cables & connectors solo+NACS handle overtemp
NACS handle overtemp on site-generic: Site LMS / breaker / skid local indicators shows CAB-NACS. Techs see session abort…
NACS-H02Cross-brand / Protocol · Cables & connectors solo+NACS proximity detect intermittent
NACS proximity detect intermittent: charger or site equipment presents this pattern under load or on session start. Tech…