Equipment category
DC Fast Chargers
Public and depot DCFC cabinets and dispensers
Faults (95)
CP-E250-PFCChargePoint · Express 250 · DC Fast ChargersEarly access pro+PFC stage overcurrent
PFC stage overcurrent on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-PFC. Techs…
CP-E250-HDCChargePoint · Express 250 · DC Fast ChargersEarly access pro+HDC contactor weld detect
HDC contactor weld detect on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-HDC. T…
CP-XP-MODChargePoint · Express Plus · DC Fast ChargersEarly access pro+Power brick offline
Power brick offline on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-MOD. Techs se…
ABB-T54-FWABB · Terra 54 · DC Fast ChargersEarly access pro+Boot loop after FW flash
Boot loop after FW flash on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-FW. Techs see sessio…
ABB-T184-PMABB · Terra 184 · DC Fast ChargersEarly access pro+Power module imbalance
Power module imbalance on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-PM. Techs see sessio…
ABB-T184-ESTOPABB · Terra 184 · DC Fast ChargersEarly access pro+E-stop loop intermittent
E-stop loop intermittent on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-ESTOP. Techs see s…
TRI-PK-PWRTritium · PK350 · DC Fast ChargersEarly access pro+Rectifier stage fault
Rectifier stage fault on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-PWR. Techs see sessi…
TRI-PK-NETTritium · PK350 · DC Fast ChargersEarly access pro+Cellular failover flapping
Cellular failover flapping on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-NET. Techs see …
TRI-RTM-CANTritium · RTM75 · DC Fast ChargersEarly access pro+Internal CAN bus error
Internal CAN bus error on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-CAN. Techs see ses…
KEM-SAT-DYNKempower · Satellite · DC Fast ChargersEarly access pro+Dynamic power allocation stuck
Dynamic power allocation stuck on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-DYN. Techs see se…
ALP-HYC-MODAlpitronic · HYC300 · DC Fast ChargersEarly access pro+Module offline bank
Module offline bank on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-MOD. Techs see session abort or …
SIE-SD-LMSSiemens · Sicharge D · DC Fast ChargersEarly access pro+Cluster LMS conflict
Cluster LMS conflict on siemens (sicharge-d): Sicharge D HMI shows SIE-SD-LMS. Techs see session abort or stall Unavaila…
PE-NB-MODPower Electronics · NB 360 · DC Fast ChargersEarly access pro+Module communication loss
Module communication loss on power-electronics (nb-360): NB series HMI / keypad shows PE-NB-MOD. Techs see session abort…
TRI-RTM-FANTritium · RTM75 · DC Fast Chargers solo+Inlet fan blocked
Inlet fan blocked on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-FAN. Techs see session …
NET-C02Cross-brand / Protocol · DC Fast Chargers solo+TLS handshake fail to CSMS
TLS handshake fail to CSMS: charger or site equipment presents this pattern under load or on session start. Techs report…
CP-E250-DOORChargePoint · Express 250 · DC Fast Chargers solo+Cabinet door interlock open
Cabinet door interlock open on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-DOOR…
OCPP-F02Cross-brand / Protocol · DC Fast ChargersFree sampleHeartbeat timeout to CSMS
Heartbeat timeout to CSMS on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
MET-01Cross-brand / Protocol · DC Fast ChargersFree sampleEnergy meter CRC error
Energy meter CRC error on protocol: CSMS StatusNotification + connector LEDs shows MET-01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
TEMP-01Cross-brand / Protocol · DC Fast Chargers solo+Ambient derate never recovers overnight
Ambient derate never recovers overnight: charger or site equipment presents this pattern under load or on session start.…
TRI-PK-DISPTritium · PK350 · DC Fast Chargers solo+Dispenser UI no boot
Dispenser UI no boot on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-DISP. Techs see sessi…
AUT-MC-THERMAutel · MaxiCharger DC · DC Fast Chargers solo+Power stage overtemp
Power stage overtemp on autel (maxicharger-dc): MaxiCharger DC screen shows AUT-MC-THERM. Techs see session abort or sta…
NET-C03Cross-brand / Protocol · DC Fast Chargers solo+NAT keepalive drops OCPP websocket
NAT keepalive drops OCPP websocket: charger or site equipment presents this pattern under load or on session start. Tech…
ALP-HYC-ISOAlpitronic · HYC300 · DC Fast Chargers solo+HYC isolation fault
HYC isolation fault on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-ISO. Techs see session abort or …
ABB-T54-CHAABB · Terra 54 · DC Fast Chargers solo+CHAdeMO side no start
CHAdeMO side no start on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-CHA. Techs see session …
OCPP-F01Cross-brand / Protocol · DC Fast ChargersFree sampleStatusNotification stuck Faulted after reboot
StatusNotification stuck Faulted after reboot on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
ABB-T54-HMIABB · Terra 54 · DC Fast Chargers solo+HMI frozen on Fault
HMI frozen on Fault on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-HMI. Techs see session ab…
RFID-03Cross-brand / Protocol · DC Fast Chargers solo+Local list full — new cards fail
Local list full — new cards fail: charger or site equipment presents this pattern under load or on session start. Techs …
NET-C04Cross-brand / Protocol · DC Fast Chargers solo+Proxy MITM breaks certificate pin
Proxy MITM breaks certificate pin: charger or site equipment presents this pattern under load or on session start. Techs…
KEM-SAT-LINKKempower · Satellite · DC Fast ChargersFree sampleSatellite link to power unit lost
Satellite link to power unit lost on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-LINK. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Kempower ChargEye / OCPP before opening the cabinet.
CP-E250-COMMChargePoint · Express 250 · DC Fast Chargers solo+Dispenser-cabinet CAN loss
Dispenser-cabinet CAN loss on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-COMM.…
MET-02Cross-brand / Protocol · DC Fast Chargers solo+CT polarity reversed after service
CT polarity reversed after service: charger or site equipment presents this pattern under load or on session start. Tech…
ABB-T54-ISOABB · Terra 54 · DC Fast ChargersFree sampleIsolation error before charge
Isolation error before charge on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ABB Connected Services / OCPP StatusNotification info before opening the cabinet.
TEMP-02Cross-brand / Protocol · DC Fast Chargers solo+Inlet air filter clog false overtemp
Inlet air filter clog false overtemp: charger or site equipment presents this pattern under load or on session start. Te…
AUT-MC-NACSAutel · MaxiCharger DC · DC Fast Chargers solo+NACS port latch
NACS port latch on autel (maxicharger-dc): MaxiCharger DC screen shows AUT-MC-NACS. Techs see session abort or stall Una…
TRI-PK-ISOTritium · PK350 · DC Fast ChargersFree samplePK350 isolation fault
PK350 isolation fault on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Tritium Veefil / OCPP vendor DataTransfer if enabled before opening the cabinet.
MET-03Cross-brand / Protocol · DC Fast Chargers solo+kWh under-report vs utility CT
kWh under-report vs utility CT: charger or site equipment presents this pattern under load or on session start. Techs re…
NET-C05Cross-brand / Protocol · DC Fast Chargers solo+MTU black hole on cellular path
MTU black hole on cellular path: charger or site equipment presents this pattern under load or on session start. Techs r…
TEMP-03Cross-brand / Protocol · DC Fast Chargers solo+Sun load derate on unshaded cabinet
Sun load derate on unshaded cabinet: charger or site equipment presents this pattern under load or on session start. Tec…
TRI-PK-GUNTritium · PK350 · DC Fast Chargers solo+Gun temperature derate
Gun temperature derate on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-GUN. Techs see sess…
CP-E250-RFIDChargePoint · Express 250 · DC Fast Chargers solo+Station RFID unresponsive
Station RFID unresponsive on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-RFID. …