Fault database
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NACS-H03Cross-brand / Protocol · Cables & connectors solo+NACS thermal derate to zero
NACS thermal derate to zero on protocol: CSMS StatusNotification + connector LEDs shows NACS-H03. Techs see session abor…
NACS-H04Cross-brand / Protocol · Cables & connectors solo+NACS PP open mid-session
NACS PP open mid-session: charger or site equipment presents this pattern under load or on session start. Techs report i…
AUT-MC-NACSAutel · MaxiCharger DC · DC Fast Chargers solo+NACS port latch
NACS port latch on autel (maxicharger-dc): MaxiCharger DC screen shows AUT-MC-NACS. Techs see session abort or stall Una…
VEH-X03Cross-brand / Protocol · Cables & connectors solo+NACS native vehicle on CCS1-only dispenser
NACS native vehicle on CCS1-only dispenser: charger or site equipment presents this pattern under load or on session sta…
NACS-H01Cross-brand / Protocol · Cables & connectorsFree sampleNACS handshake timeout on adapter path
NACS handshake timeout on adapter path on protocol: CSMS StatusNotification + connector LEDs shows NACS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
BTC-HP-NACSBTC Power · HP150 · DC Fast Chargers solo+NACS adapter path fault
NACS adapter path fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-NACS. Techs see session ab…
CAB-NACSSite stack (generic) · Cables & connectors solo+NACS handle overtemp
NACS handle overtemp on site-generic: Site LMS / breaker / skid local indicators shows CAB-NACS. Techs see session abort…
NACS-H02Cross-brand / Protocol · Cables & connectors solo+NACS proximity detect intermittent
NACS proximity detect intermittent: charger or site equipment presents this pattern under load or on session start. Tech…
CP-XP-NACSChargePoint · Express Plus · DC Fast ChargersFree sampleNACS port overtemp
NACS port overtemp on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-NACS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.