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OCPP-F01Cross-brand / Protocol · DC Fast ChargersFree sampleStatusNotification stuck Faulted after reboot
StatusNotification stuck Faulted after reboot on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F02Cross-brand / Protocol · DC Fast ChargersFree sampleHeartbeat timeout to CSMS
Heartbeat timeout to CSMS on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F03Cross-brand / Protocol · DC Fast ChargersFree sampleAuthorize rejected — invalid idTag
Authorize rejected — invalid idTag on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F04Cross-brand / Protocol · DC Fast ChargersFree sampleStartTransaction never acknowledged
StartTransaction never acknowledged on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F04. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F05Cross-brand / Protocol · DC Fast ChargersFree sampleMeterValues missing during session
MeterValues missing during session on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F05. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F06Cross-brand / Protocol · DC Fast ChargersFree sampleRemoteStart fails while local RFID works
RemoteStart fails while local RFID works on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F06. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F07Cross-brand / Protocol · DC Fast ChargersFree sampleConnector becomes Unavailable after SuspendEV
Connector becomes Unavailable after SuspendEV on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F07. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F08Cross-brand / Protocol · DC Fast ChargersFree sampleBootNotification rejected — wrong chargePointModel
BootNotification rejected — wrong chargePointModel on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F08. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F09Cross-brand / Protocol · DC Fast ChargersFree sampleFirmware update stalls at downloading
Firmware update stalls at downloading on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F09. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F10Cross-brand / Protocol · DC Fast ChargersFree sampleDataTransfer vendorId rejected
DataTransfer vendorId rejected on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F10. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H01Cross-brand / Protocol · Cables & connectorsFree sampleCCS SLAC timeout
CCS SLAC timeout on protocol: CSMS StatusNotification + connector LEDs shows CCS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H02Cross-brand / Protocol · Cables & connectorsFree sampleSDP failed — SECC not responding
SDP failed — SECC not responding on protocol: CSMS StatusNotification + connector LEDs shows CCS-H02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H03Cross-brand / Protocol · Cables & connectorsFree sampleCable check isolation fail
Cable check isolation fail on protocol: CSMS StatusNotification + connector LEDs shows CCS-H03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H04Cross-brand / Protocol · Cables & connectorsFree samplePrecharge voltage mismatch
Precharge voltage mismatch on protocol: CSMS StatusNotification + connector LEDs shows CCS-H04. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H05Cross-brand / Protocol · Cables & connectorsFree samplePower delivery stops at CurrentDemand
Power delivery stops at CurrentDemand on protocol: CSMS StatusNotification + connector LEDs shows CCS-H05. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H06Cross-brand / Protocol · Cables & connectorsFree sampleWelding detection trip
Welding detection trip on protocol: CSMS StatusNotification + connector LEDs shows CCS-H06. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H07Cross-brand / Protocol · Cables & connectorsFree samplePP resistor out of range
PP resistor out of range on protocol: CSMS StatusNotification + connector LEDs shows CCS-H07. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H08Cross-brand / Protocol · Cables & connectors solo+CP state B stuck
CP state B stuck on protocol: CSMS StatusNotification + connector LEDs shows CCS-H08. Techs see session abort or stall U…
NACS-H01Cross-brand / Protocol · Cables & connectorsFree sampleNACS handshake timeout on adapter path
NACS handshake timeout on adapter path on protocol: CSMS StatusNotification + connector LEDs shows NACS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
NACS-H02Cross-brand / Protocol · Cables & connectorsFree sampleNACS proximity detect intermittent
NACS proximity detect intermittent on protocol: CSMS StatusNotification + connector LEDs shows NACS-H02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
NACS-H03Cross-brand / Protocol · Cables & connectorsFree sampleNACS thermal derate to zero
NACS thermal derate to zero on protocol: CSMS StatusNotification + connector LEDs shows NACS-H03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
ISO-H01Cross-brand / Protocol · Cables & connectorsFree sampleISO 15118 TLS cert expired
ISO 15118 TLS cert expired on protocol: CSMS StatusNotification + connector LEDs shows ISO-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
ISO-H02Cross-brand / Protocol · Cables & connectorsFree samplePnC contract authentication fail
PnC contract authentication fail on protocol: CSMS StatusNotification + connector LEDs shows ISO-H02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
ISO-H03Cross-brand / Protocol · Cables & connectors solo+Schedule renegotiation abort
Schedule renegotiation abort on protocol: CSMS StatusNotification + connector LEDs shows ISO-H03. Techs see session abor…
CHA-H01Cross-brand / Protocol · Cables & connectorsFree sampleCHAdeMO CAN timeout
CHAdeMO CAN timeout on protocol: CSMS StatusNotification + connector LEDs shows CHA-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CHA-H02Cross-brand / Protocol · Cables & connectorsFree sampleCHAdeMO connector lock fail
CHAdeMO connector lock fail on protocol: CSMS StatusNotification + connector LEDs shows CHA-H02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CHA-H03Cross-brand / Protocol · Cables & connectors solo+CHAdeMO vehicle contactor open early
CHAdeMO vehicle contactor open early on protocol: CSMS StatusNotification + connector LEDs shows CHA-H03. Techs see sess…
NET-C01Cross-brand / Protocol · DC Fast ChargersFree sampleDNS resolution failure to CSMS
DNS resolution failure to CSMS on protocol: CSMS StatusNotification + connector LEDs shows NET-C01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
NET-C02Cross-brand / Protocol · DC Fast ChargersFree sampleTLS handshake fail to CSMS
TLS handshake fail to CSMS on protocol: CSMS StatusNotification + connector LEDs shows NET-C02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
NET-C03Cross-brand / Protocol · DC Fast ChargersFree sampleNAT keepalive drops OCPP websocket
NAT keepalive drops OCPP websocket on protocol: CSMS StatusNotification + connector LEDs shows NET-C03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
NET-C04Cross-brand / Protocol · DC Fast Chargers solo+Proxy MITM breaks certificate pin
Proxy MITM breaks certificate pin on protocol: CSMS StatusNotification + connector LEDs shows NET-C04. Techs see session…
MET-01Cross-brand / Protocol · DC Fast ChargersFree sampleEnergy meter CRC error
Energy meter CRC error on protocol: CSMS StatusNotification + connector LEDs shows MET-01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
MET-02Cross-brand / Protocol · DC Fast Chargers solo+CT polarity reversed after service
CT polarity reversed after service on protocol: CSMS StatusNotification + connector LEDs shows MET-02. Techs see session…
GND-01Cross-brand / Protocol · DC Fast ChargersFree sampleGround continuity fail at dispenser
Ground continuity fail at dispenser on protocol: CSMS StatusNotification + connector LEDs shows GND-01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
GND-02Cross-brand / Protocol · DC Fast Chargers solo+Isolation monitor nuisance trip wet weather
Isolation monitor nuisance trip wet weather on protocol: CSMS StatusNotification + connector LEDs shows GND-02. Techs se…
SEQ-01Cross-brand / Protocol · Cables & connectors solo+EVSE ready before vehicle CP ready race
EVSE ready before vehicle CP ready race on protocol: CSMS StatusNotification + connector LEDs shows SEQ-01. Techs see se…
SEQ-02Cross-brand / Protocol · DC Fast Chargers solo+Emergency stop latch not cleared in CSMS
Emergency stop latch not cleared in CSMS on protocol: CSMS StatusNotification + connector LEDs shows SEQ-02. Techs see s…
LOAD-01Cross-brand / Protocol · Power cabinet / LMSFree sampleDynamic load management caps to 0 A
Dynamic load management caps to 0 A on protocol: CSMS StatusNotification + connector LEDs shows LOAD-01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
LOAD-02Cross-brand / Protocol · Power cabinet / LMS solo+LMS heartbeat lost — failsafe curtail
LMS heartbeat lost — failsafe curtail on protocol: CSMS StatusNotification + connector LEDs shows LOAD-02. Techs see ses…
TEMP-01Cross-brand / Protocol · DC Fast Chargers solo+Ambient derate never recovers overnight
Ambient derate never recovers overnight on protocol: CSMS StatusNotification + connector LEDs shows TEMP-01. Techs see s…