Fault database
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21 results
OCPP-F02Cross-brand / Protocol · DC Fast ChargersFree sampleHeartbeat timeout to CSMS
Heartbeat timeout to CSMS on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F02. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
EVB-LV-COMEVBox · Livo · AC Level 2 solo+Livo OCPP disconnect
Livo OCPP disconnect on evbox (livo): EVBox UI shows EVB-LV-COM. Techs see session abort or stall Unavailable until the …
OCPP-F01Cross-brand / Protocol · DC Fast ChargersFree sampleStatusNotification stuck Faulted after reboot
StatusNotification stuck Faulted after reboot on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
RFID-02Cross-brand / Protocol · DC Fast Chargers solo+RFID works offline but CSMS rejects
RFID works offline but CSMS rejects: charger or site equipment presents this pattern under load or on session start. Tec…
NET-C06Cross-brand / Protocol · DC Fast Chargers solo+CSMS rate-limits StatusNotification
CSMS rate-limits StatusNotification: charger or site equipment presents this pattern under load or on session start. Tec…
OCPP-F13Cross-brand / Protocol · DC Fast Chargers solo+ChangeAvailability rejected while charging
ChangeAvailability rejected while charging: charger or site equipment presents this pattern under load or on session sta…
ABB-T184-COMABB · Terra 184 · DC Fast Chargers solo+OCPP disconnect after peak
OCPP disconnect after peak on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-COM. Techs see s…
OCPP-F12Cross-brand / Protocol · DC Fast Chargers solo+GetConfiguration key unknown storm
GetConfiguration key unknown storm: charger or site equipment presents this pattern under load or on session start. Tech…
OCPP-F09Cross-brand / Protocol · DC Fast Chargers solo+Firmware update stalls at downloading
Firmware update stalls at downloading: charger or site equipment presents this pattern under load or on session start. T…
OCPP-F08Cross-brand / Protocol · DC Fast Chargers solo+BootNotification rejected — wrong chargePointModel
BootNotification rejected — wrong chargePointModel: charger or site equipment presents this pattern under load or on ses…
OCPP-F11Cross-brand / Protocol · DC Fast Chargers solo+StopTransaction id mismatch
StopTransaction id mismatch: charger or site equipment presents this pattern under load or on session start. Techs repor…
OCPP-F10Cross-brand / Protocol · DC Fast Chargers solo+DataTransfer vendorId rejected
DataTransfer vendorId rejected: charger or site equipment presents this pattern under load or on session start. Techs re…
OCPP-F07Cross-brand / Protocol · DC Fast Chargers solo+Connector becomes Unavailable after SuspendEV
Connector becomes Unavailable after SuspendEV: charger or site equipment presents this pattern under load or on session …
OCPP-F06Cross-brand / Protocol · DC Fast Chargers solo+RemoteStart fails while local RFID works
RemoteStart fails while local RFID works: charger or site equipment presents this pattern under load or on session start…
CFG-01Cross-brand / Protocol · DC Fast Chargers solo+Wrong OCPP URL after board swap
Wrong OCPP URL after board swap: charger or site equipment presents this pattern under load or on session start. Techs r…
OCPP-F05Cross-brand / Protocol · DC Fast Chargers solo+MeterValues missing during session
MeterValues missing during session: charger or site equipment presents this pattern under load or on session start. Tech…
OCPP-F04Cross-brand / Protocol · DC Fast Chargers solo+StartTransaction never acknowledged
StartTransaction never acknowledged: charger or site equipment presents this pattern under load or on session start. Tec…
BTC-HP-OCPPBTC Power · HP150 · DC Fast Chargers solo+OCPP reconnect storm
OCPP reconnect storm on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-OCPP. Techs see session abort…
SEQ-02Cross-brand / Protocol · DC Fast Chargers solo+Emergency stop latch not cleared in CSMS
Emergency stop latch not cleared in CSMS: charger or site equipment presents this pattern under load or on session start…
CMS-OCPPAmpcontrol · Fleet CMS solo+CMS-OCPP mapping wrong connector
CMS-OCPP mapping wrong connector on ampcontrol: Charge OS / driver app auth result shows CMS-OCPP. Techs see session abo…
OCPP-F03Cross-brand / Protocol · DC Fast ChargersFree sampleAuthorize rejected — invalid idTag
Authorize rejected — invalid idTag on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.