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TEMP-02Cross-brand / Protocol · DC Fast Chargers solo+Inlet air filter clog false overtemp
Inlet air filter clog false overtemp on protocol: CSMS StatusNotification + connector LEDs shows TEMP-02. Techs see sess…
RFID-01Cross-brand / Protocol · DC Fast Chargers solo+RFID reader no UID
RFID reader no UID on protocol: CSMS StatusNotification + connector LEDs shows RFID-01. Techs see session abort or stall…
RFID-02Cross-brand / Protocol · DC Fast Chargers solo+RFID works offline but CSMS rejects
RFID works offline but CSMS rejects on protocol: CSMS StatusNotification + connector LEDs shows RFID-02. Techs see sessi…
CLK-01Cross-brand / Protocol · DC Fast Chargers solo+Clock skew breaks TLS / auth tokens
Clock skew breaks TLS / auth tokens on protocol: CSMS StatusNotification + connector LEDs shows CLK-01. Techs see sessio…
CFG-01Cross-brand / Protocol · DC Fast ChargersFree sampleWrong OCPP URL after board swap
Wrong OCPP URL after board swap on protocol: CSMS StatusNotification + connector LEDs shows CFG-01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CFG-02Cross-brand / Protocol · DC Fast Chargers solo+Connector ID mismatch dual-gun cabinet
Connector ID mismatch dual-gun cabinet on protocol: CSMS StatusNotification + connector LEDs shows CFG-02. Techs see ses…
CFG-03Cross-brand / Protocol · DC Fast Chargers solo+Power module map incorrect after expansion
Power module map incorrect after expansion on protocol: CSMS StatusNotification + connector LEDs shows CFG-03. Techs see…
VEH-X01Cross-brand / Protocol · Cables & connectors solo+Known vehicle profile needs CCS pause workaround
Known vehicle profile needs CCS pause workaround on protocol: CSMS StatusNotification + connector LEDs shows VEH-X01. Te…
VEH-X02Cross-brand / Protocol · Cables & connectors solo+Legacy CHAdeMO only vehicles on CCS site
Legacy CHAdeMO only vehicles on CCS site on protocol: CSMS StatusNotification + connector LEDs shows VEH-X02. Techs see …
VEH-X03Cross-brand / Protocol · Cables & connectors solo+NACS native vehicle on CCS1-only dispenser
NACS native vehicle on CCS1-only dispenser on protocol: CSMS StatusNotification + connector LEDs shows VEH-X03. Techs se…
OCPP-F11Cross-brand / Protocol · DC Fast ChargersFree sampleStopTransaction id mismatch
StopTransaction id mismatch on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F11. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
OCPP-F12Cross-brand / Protocol · DC Fast ChargersFree sampleGetConfiguration key unknown storm
GetConfiguration key unknown storm on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F12. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H09Cross-brand / Protocol · Cables & connectors solo+SECC discovery wrong IP
SECC discovery wrong IP on protocol: CSMS StatusNotification + connector LEDs shows CCS-H09. Techs see session abort or …
CCS-H10Cross-brand / Protocol · Cables & connectors solo+SessionSetup ResponseCode Failed
SessionSetup ResponseCode Failed on protocol: CSMS StatusNotification + connector LEDs shows CCS-H10. Techs see session …
NACS-H04Cross-brand / Protocol · Cables & connectors solo+NACS PP open mid-session
NACS PP open mid-session on protocol: CSMS StatusNotification + connector LEDs shows NACS-H04. Techs see session abort o…
ISO-H04Cross-brand / Protocol · Cables & connectors solo+CertificateInstallation rejected
CertificateInstallation rejected on protocol: CSMS StatusNotification + connector LEDs shows ISO-H04. Techs see session …
CHA-H04Cross-brand / Protocol · Cables & connectors solo+CHAdeMO available current zero
CHAdeMO available current zero on protocol: CSMS StatusNotification + connector LEDs shows CHA-H04. Techs see session ab…
NET-C05Cross-brand / Protocol · DC Fast Chargers solo+MTU black hole on cellular path
MTU black hole on cellular path on protocol: CSMS StatusNotification + connector LEDs shows NET-C05. Techs see session a…
LOAD-03Cross-brand / Protocol · Power cabinet / LMS solo+LMS priority starves fleet overnight
LMS priority starves fleet overnight on protocol: CSMS StatusNotification + connector LEDs shows LOAD-03. Techs see sess…
GND-03Cross-brand / Protocol · DC Fast Chargers solo+Bond jumper missing at pedestal
Bond jumper missing at pedestal on protocol: CSMS StatusNotification + connector LEDs shows GND-03. Techs see session ab…
RFID-03Cross-brand / Protocol · DC Fast Chargers solo+Local list full — new cards fail
Local list full — new cards fail on protocol: CSMS StatusNotification + connector LEDs shows RFID-03. Techs see session …
CFG-04Cross-brand / Protocol · DC Fast Chargers solo+Wrong timezone breaks TOU LMS
Wrong timezone breaks TOU LMS on protocol: CSMS StatusNotification + connector LEDs shows CFG-04. Techs see session abor…
MET-03Cross-brand / Protocol · DC Fast Chargers solo+kWh under-report vs utility CT
kWh under-report vs utility CT on protocol: CSMS StatusNotification + connector LEDs shows MET-03. Techs see session abo…
TEMP-03Cross-brand / Protocol · DC Fast Chargers solo+Sun load derate on unshaded cabinet
Sun load derate on unshaded cabinet on protocol: CSMS StatusNotification + connector LEDs shows TEMP-03. Techs see sessi…
OCPP-F13Cross-brand / Protocol · DC Fast ChargersFree sampleChangeAvailability rejected while charging
ChangeAvailability rejected while charging on protocol: CSMS StatusNotification + connector LEDs shows OCPP-F13. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CCS-H11Cross-brand / Protocol · Cables & connectors solo+EVSideCableCheck unknown error
EVSideCableCheck unknown error on protocol: CSMS StatusNotification + connector LEDs shows CCS-H11. Techs see session ab…
NET-C06Cross-brand / Protocol · DC Fast Chargers solo+CSMS rate-limits StatusNotification
CSMS rate-limits StatusNotification on protocol: CSMS StatusNotification + connector LEDs shows NET-C06. Techs see sessi…
CP-E250-GFChargePoint · Express 250 · DC Fast ChargersFree sampleGround fault trip under rain
Ground fault trip under rain on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-GF. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
CP-E250-ISOChargePoint · Express 250 · DC Fast ChargersFree sampleIsolation fault after cable swap
Isolation fault after cable swap on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
CP-E250-FANChargePoint · Express 250 · DC Fast Chargers solo+Power module fan fail
Power module fan fail on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-FAN. Techs…
CP-E250-COMMChargePoint · Express 250 · DC Fast Chargers solo+Dispenser-cabinet CAN loss
Dispenser-cabinet CAN loss on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-COMM.…
CP-E250-DOORChargePoint · Express 250 · DC Fast Chargers solo+Cabinet door interlock open
Cabinet door interlock open on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-DOOR…
CP-E250-PFCChargePoint · Express 250 · DC Fast ChargersEarly access pro+PFC stage overcurrent
PFC stage overcurrent on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-PFC. Techs…
CP-E250-HDCChargePoint · Express 250 · DC Fast ChargersEarly access pro+HDC contactor weld detect
HDC contactor weld detect on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-HDC. T…
CP-E250-RFIDChargePoint · Express 250 · DC Fast Chargers solo+Station RFID unresponsive
Station RFID unresponsive on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-RFID. …
CP-XP-COOLChargePoint · Express Plus · Liquid coolingEarly access pro+Liquid cooling pump fail
Liquid cooling pump fail on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-COOL. Te…
CP-XP-NACSChargePoint · Express Plus · DC Fast ChargersFree sampleNACS port overtemp
NACS port overtemp on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-NACS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
CP-XP-MODChargePoint · Express Plus · DC Fast ChargersEarly access pro+Power brick offline
Power brick offline on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-MOD. Techs se…
CP-XP-LMSChargePoint · Express Plus · DC Fast Chargers solo+Site LMS curtails Express Plus
Site LMS curtails Express Plus on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-LM…
CP-XP-PAYChargePoint · Express Plus · Payment terminals solo+Payment authorize timeout
Payment authorize timeout on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-PAY. Te…