Fault database
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TRI-PK-DISPTritium · PK350 · DC Fast Chargers solo+Dispenser UI no boot
Dispenser UI no boot on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-DISP. Techs see sessi…
TRI-PK-PWRTritium · PK350 · DC Fast ChargersEarly access pro+Rectifier stage fault
Rectifier stage fault on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-PWR. Techs see sessi…
TRI-PK-NETTritium · PK350 · DC Fast ChargersEarly access pro+Cellular failover flapping
Cellular failover flapping on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-NET. Techs see …
TRI-PK-GUNTritium · PK350 · DC Fast Chargers solo+Gun temperature derate
Gun temperature derate on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-GUN. Techs see sess…
TRI-RTM-GFTritium · RTM75 · DC Fast ChargersFree sampleRTM ground fault
RTM ground fault on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-GF. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Tritium Veefil / OCPP vendor DataTransfer if enabled before opening the cabinet.
TRI-RTM-FANTritium · RTM75 · DC Fast Chargers solo+Inlet fan blocked
Inlet fan blocked on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-FAN. Techs see session …
TRI-RTM-AUTHTritium · RTM75 · DC Fast Chargers solo+Auth timeout local list empty
Auth timeout local list empty on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-AUTH. Techs…
TRI-RTM-CANTritium · RTM75 · DC Fast ChargersEarly access pro+Internal CAN bus error
Internal CAN bus error on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-CAN. Techs see ses…
BTC-HP-ISOBTC Power · HP150 · DC Fast ChargersFree sampleHP150 isolation trip
HP150 isolation trip on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate BTC CSMS + cabinet PLC event list before opening the cabinet.
BTC-HP-NACSBTC Power · HP150 · DC Fast Chargers solo+NACS adapter path fault
NACS adapter path fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-NACS. Techs see session ab…
BTC-HP-DOORBTC Power · HP150 · DC Fast Chargers solo+Service door switch bounce
Service door switch bounce on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-DOOR. Techs see session…
BTC-HP-PFCBTC Power · HP150 · DC Fast Chargers solo+Input PFC fault
Input PFC fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-PFC. Techs see session abort or st…
BTC-HP-OCPPBTC Power · HP150 · DC Fast Chargers solo+OCPP reconnect storm
OCPP reconnect storm on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-OCPP. Techs see session abort…
KEM-SAT-LINKKempower · Satellite · DC Fast ChargersFree sampleSatellite link to power unit lost
Satellite link to power unit lost on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-LINK. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Kempower ChargEye / OCPP before opening the cabinet.
KEM-SAT-DYNKempower · Satellite · DC Fast ChargersEarly access pro+Dynamic power allocation stuck
Dynamic power allocation stuck on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-DYN. Techs see se…
KEM-SAT-CCSKempower · Satellite · DC Fast Chargers solo+CCS session abort mid-ramp
CCS session abort mid-ramp on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-CCS. Techs see sessio…
KEM-SAT-COOLKempower · Satellite · Liquid cooling solo+Cabinet coolant pressure low
Cabinet coolant pressure low on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-COOL. Techs see ses…
KEM-SAT-RFIDKempower · Satellite · DC Fast Chargers solo+RFID reader miswired after service
RFID reader miswired after service on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-RFID. Techs s…
DEL-UFC-GFDelta · UFC100 · DC Fast Chargers solo+UFC ground fault
Delta UFC ground fault trip—outdoor wet path or cable common; may coincide with site PE issues.…
DEL-UFC-COMDelta · UFC100 · DC Fast Chargers solo+Backend unreachable
Delta UFC backend unreachable: Cloud/CSMS offline flaps; local may look ready.…
DEL-UFC-FANDelta · UFC100 · DC Fast Chargers solo+Exhaust fan fault
Delta UFC exhaust fan fault: overtemp risk; derate or Faulted when fan feedback fails.…
DEL-UFC-LOCKDelta · UFC100 · DC Fast Chargers solo+Connector lock motor fail
Delta UFC connector lock motor fail: cannot latch or release CCS handle.…
AUT-MC-ISOAutel · MaxiCharger DC · DC Fast Chargers solo+MaxiCharger isolation
Autel MaxiCharger isolation fault—often gun-specific; NACS vs CCS path matters on dual-port units.…
AUT-MC-NACSAutel · MaxiCharger DC · DC Fast Chargers solo+NACS port latch
MaxiCharger NACS port latch fail: won’t lock or won’t release; session never starts or cable trapped.…
AUT-MC-APPAutel · MaxiCharger DC · DC Fast Chargers solo+App start fails OCPP ok
App start fails while OCPP Heartbeat OK: Autel app/cloud path broken; RFID/FreeVend may work.…
AUT-MC-THERMAutel · MaxiCharger DC · DC Fast Chargers solo+Power stage overtemp
MaxiCharger power-stage overtemp: derate then Faulted under sustained high power or blocked airflow.…
PE-NB-ISOPower Electronics · NB 360 · DC Fast Chargers solo+NB360 isolation
Power Electronics NB360 isolation fault—module current-share sites: confirm one module vs whole cabinet.…
PE-NB-MODPower Electronics · NB 360 · DC Fast ChargersEarly access pro+Module communication loss
NB module communication loss: current share fails; derate or Faulted when modules drop off bus.…
PE-NB-COOLPower Electronics · NB 360 · Liquid cooling solo+Cooling pump Contactor chatter
NB cooling pump / contactor chatter: flow faults and audible chatter; thermal derate follows.…
PE-NB-GRIDPower Electronics · NB 360 · DC Fast Chargers solo+Input phase loss
NB input phase loss: grid phase missing; cabinet Faulted; may look like module death.…
CAB-PINSite stack (generic) · Cables & connectors solo+CCS pin burnt
CCS pin burnt on site-generic: Site LMS / breaker / skid local indicators shows CAB-PIN. Techs see session abort or stal…