ChargePoint
Express 250 (air-cooled dual-standard) and Express Plus (high-power, liquid-cooled, NACS-capable) dominate public and fleet DCFC tickets. Split dispenser vs power-cabinet ownership before module RMA; Cloud event logs usually beat HMI alone.
Models
Fault index (13)
CP-E250-PFCChargePoint · Express 250 · DC Fast ChargersEarly access pro+PFC stage overcurrent
PFC stage overcurrent on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-PFC. Techs…
CP-E250-HDCChargePoint · Express 250 · DC Fast ChargersEarly access pro+HDC contactor weld detect
HDC contactor weld detect on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-HDC. T…
CP-XP-COOLChargePoint · Express Plus · Liquid coolingEarly access pro+Liquid cooling pump fail
Liquid cooling pump fail on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-COOL. Te…
CP-XP-MODChargePoint · Express Plus · DC Fast ChargersEarly access pro+Power brick offline
Power brick offline on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-MOD. Techs se…
CP-E250-DOORChargePoint · Express 250 · DC Fast Chargers solo+Cabinet door interlock open
Cabinet door interlock open on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-DOOR…
CP-E250-COMMChargePoint · Express 250 · DC Fast Chargers solo+Dispenser-cabinet CAN loss
Dispenser-cabinet CAN loss on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-COMM.…
CP-E250-RFIDChargePoint · Express 250 · DC Fast Chargers solo+Station RFID unresponsive
Station RFID unresponsive on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-RFID. …
CP-XP-LMSChargePoint · Express Plus · DC Fast Chargers solo+Site LMS curtails Express Plus
Site LMS curtails Express Plus on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-LM…
CP-XP-PAYChargePoint · Express Plus · Payment terminals solo+Payment authorize timeout
Payment authorize timeout on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-PAY. Te…
CP-E250-FANChargePoint · Express 250 · DC Fast Chargers solo+Power module fan fail
Power module fan fail on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-FAN. Techs…
CP-E250-ISOChargePoint · Express 250 · DC Fast ChargersFree sampleIsolation fault after cable swap
Isolation fault after cable swap on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
CP-XP-NACSChargePoint · Express Plus · DC Fast ChargersFree sampleNACS port overtemp
NACS port overtemp on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-NACS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
CP-E250-GFChargePoint · Express 250 · DC Fast ChargersFree sampleGround fault trip under rain
Ground fault trip under rain on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-GF. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.